Skip to main content

24/7 emergency services available

Servicing Sioux City, Spencer, and Yankton

24/7 emergency services available

The 8 Most Common Water Heater Problems & How to Fix Them

Nothing disrupts a routine faster than stepping into the shower and realizing there’s no hot water. If you’ve found yourself asking, “why is my hot water not working?” you’re not alone. Water heater problems happen for many reasons, from minor issues that are easy to fix to serious breakdowns that require professional repair. Here are the eight most common water heater problems and how to fix them.

1. No Hot Water

If your hot water completely stops, the issue depends on whether you have a gas or electric water heater.

Gas Water Heater:

  • Check the Pilot Light: If the flame is out, relight it following the manufacturer’s instructions. If it won’t stay lit, the thermocouple may need to be replaced.
  • Inspect the Gas Supply: If other gas appliances aren’t working, contact your gas company.
  • Look at the Gas Valve: A faulty gas valve may prevent gas from reaching the burner, requiring replacement.

Electric Water Heater:

  • Check the Circuit Breaker: If it has tripped, reset it and see if the water heater turns back on.
  • Test the Heating Elements: Faulty heating elements may need replacement. A professional can diagnose and swap them out if needed.
  • Reset the High-Temperature Cutoff Switch: If the water heater has overheated, the safety cutoff switch may have tripped. Reset it and see if the heater turns back on.

2. Water Isn’t Hot Enough

Plumber Adjusting Thermostat temperature dial on gas water heater

If your water is lukewarm but never fully hot, there may be an issue with the thermostat or heating element.

  • Adjust the Thermostat: Set it to 120-140°F for optimal performance.
  • Flush the Tank: Sediment buildup can insulate the heating elements, reducing efficiency. Draining and flushing the tank can help restore full heating power.
  • Replace a Faulty Heating Element: If adjusting the thermostat and flushing the tank don’t work, a damaged heating element may need replacing.
  • Check the Water Supply: If cold water is mixing with hot due to a faulty mixing valve or plumbing issue, you may need to replace the valve.

3. Water is Too Hot

Scalding water can be just as frustrating as no hot water at all.

  • Lower the Thermostat: Set it to a safe range between 120-140°F.
  • Replace a Faulty Thermostat: If the thermostat isn’t responding to adjustments, it may need replacing.
  • Test the Temperature & Pressure Relief Valve: A malfunctioning valve may cause overheating, leading to dangerous pressure buildup in the tank.

4. Hot Water Runs Out Too Quickly

If you keep running out of hot water, your water heater may not be keeping up with demand.

  • Flush the Tank: Sediment buildup reduces efficiency and capacity.
  • Check the Dip Tube: This tube directs cold water to the bottom of the tank, ensuring proper heating. A broken dip tube can mix cold water with hot, making it run out faster.
  • Insulate Your Pipes: If pipes cool down before the hot water reaches your fixtures, insulating them can help keep water hot for longer.
  • Consider a Larger Tank or Tankless Heater: If your household’s hot water needs have increased, upgrading to a larger unit or a tankless system may be the best solution.

5. Discolored or Rusty Water

discolored glass of water next to clear glass of water due to hot water heater issues

Brown or rusty water could mean corrosion inside your water heater.

  • Check If It’s the Heater or Pipes: Run cold water from the tap. If the discoloration only appears in hot water, the heater is the issue.
  • Replace the Anode Rod: This sacrificial rod prevents corrosion inside the tank. If it’s deteriorated, replacing it can help extend the unit’s life.
  • Consider Replacing the Water Heater: If the tank itself is rusting, a new unit may be needed.
  • Flush the Tank Regularly: Routine flushing can remove sediment and prevent corrosion from forming.

6. Strange Noises

Popping, rumbling, or banging sounds often mean sediment buildup is causing overheating and pressure fluctuations.

  • Flush the Tank: Draining and flushing out sediment can help eliminate the noise.
  • Install a Water Softener: If hard water is an issue, a softener can help prevent future buildup.
  • Check the Heating Element: A failing element can cause sizzling or hissing noises.
  • Tighten Loose Components: Vibrations from the unit can cause loose parts to rattle, leading to unnecessary noise.

7. Water Heater Leaks

Leaks can cause significant damage and should be addressed immediately.

  • Tighten Loose Connections: Check inlet and outlet pipes for leaks and tighten any loose fittings.
  • Replace the Pressure Relief Valve: If water is leaking from the relief valve, it may be defective or the tank pressure may be too high.
  • Look for Tank Damage: If the tank itself is leaking, replacement is the only option.
  • Inspect the Drain Valve: A loose or faulty drain valve can leak over time. Tightening or replacing it can stop the leak.

8. Pilot Light Keeps Going Out

hot water heater pilot light close up

If your gas water heater’s pilot light won’t stay lit, it could be a thermocouple issue or a draft problem.

  • Check for Drafts: A strong draft near the heater can blow out the flame.
  • Clean or Replace the Thermocouple: A dirty or faulty thermocouple won’t sense the flame properly, causing the gas supply to shut off.
  • Ensure Proper Gas Pressure: Low gas pressure may prevent the pilot from staying lit. A professional can check and adjust it if needed.
  • Inspect the Control Valve: If the control valve is malfunctioning, it may be cutting off the gas supply unnecessarily.

Still Wondering “Why Is My Hot Water Not Working?”

If you’ve tried these fixes and still don’t have hot water, the issue may require professional help. In addition to our HVAC expertise, CW Suter can diagnose and repair water heater problems quickly and efficiently. Whether it’s a small repair or a full replacement, we ensure your hot water stays reliable. Call 712-252-3007 or visit our website to schedule service today. Our residential plumbing team has you covered!