This cozy home is covered by a Comfort & Convenience Maintenance Plan

Maintenance Plan

Your gas furnace, heat pump, air conditioner – these are an investment that increases your home’s value and efficiency, as well as your health and comfort. It only makes sense that you want to protect that investment. We couldn’t agree more, and when we revamped our HVAC maintenance plan, we had homeowners like you in mind.

Dirt and neglect are the top causes of heating and cooling system inefficiency and failure.  To ensure energy efficient system operation, it is important to perform routine maintenance.  Proper maintenance by a qualified technician is one of the most important steps you can take to prevent future problems. 

Energy Star
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Our Comfort and Convenience Maintenance Plan aims to make it – you guessed it – convenient for you to care for your heating and cooling equipment, ensuring your family’s continued comfort.

Coverage For Your Furnace, Air Conditioner, Heat Pump

We know not everyone needs coverage for a heating and cooling unit, so we’ve made our Comfort and Convenience Maintenance Plan flexible enough to cover every family. We offer the following coverage combinations:

Heating Only: Our HVAC Technician will visit your home to perform your annual furnace maintenance and inspection.

Heating and Cooling: Twice a year, our HVAC technician will visit your home: once, to perform your furnace maintenance and once to perform your air conditioning maintenance.

HVAC Maintenance Plan Details

Heating Maintenance

  • Check thermostat for proper operation and change batteries 
  • Change filter (1” filter included)
  • Check limit settings and safety controls 
  • Clean humidifier and humidifier drain.  Change humidifier filter. 
  • Lubricate moving parts 
  • Inspect heat exchanger for cracks and restrictions 
  • Check for gas leaks and proper gas pressure 
  • Inspect ductwork for visible breaks 
  • Check for proper voltage to system 
  • Clean pilot assembly 
  • Check and replace belts if necessary 
  • Check for proper ground to fuse box 
  • Oil and lubricate motors 
  • Vacuum clean burners 
  • Check temperate rise across the furnace 
  • Check ignition safety circuit  
  • Check ignitor resistance 
  • Check indoor bearings 
  • Check chimney for restrictions 
  • Check fan switch for proper operation 
  • Turn dampers to appropriate position 

Cooling Maintenance

  • Check thermostat for operation  
  • Clean evaporator drain line, condensate pump and traps 
  • Check indoor bearings 
  • Change filter (1” filter included) 
  • Clean condenser coil 
  • Oil condenser fan motor 
  • Check condenser motor bearings 
  • Check belt and replace if necessary 
  • Check refrigerant charge 
  • Check temperate drop across air conditioner coil 
  • Check electrical connections 
  • Check equipment and verify integrity 
  • Check for obvious refrigerant leaks 
  • Check indoor blower motor relay 
  • Check superheat and sub-cool 
  • Check indoor motor for proper speed 
  • Check refrigeration system for proper operation 
  • Turn dampers to appropriate position 
  • Check control boards and sensors 
  • Add environment friendly treatment to drain pan 
  • Test standalone capacitors 
  • Check motor amp draw 
  • Lubricate moving parts 
  • For your heat pump, we provide these additional checks: 
  • Defrost controls, refrigerant controls and system drainage

Maintenance Plan Benefits

  • Never charge overtime for after-hours calls 
  • 12 month parts and labor warranty 
  • 10% discount on parts and labor for repairs 
  • Increased efficiency and extended life of heating and cooling equipment

Maintenance Plan Features

  • As a CW Suter Comfort and Convenience Plan customer, you are entitled to receive priority to your service requests.   
  • Two annual inspections on covered heating & cooling equipment  
  • Standard 1” filter 
  • Our comprehensive checklist includes cleaning, calibrating, lubrication, necessary adjustments and safety inspections 
  • We use environment friendly cleaning products

Terms and Conditions

Plan coverage limitations: Negligence by customer, air distribution system, venting system, high voltage electrical, damage caused by fire, water, ice, etc.; corrosion and deterioration of coils, casings, cabinets, or structural support; damages caused by alterations to your heating and cooling system; and the reclaiming and recovery of refrigerant.

Enroll in the plan

Become a Comfort and Convenience Maintenance Plan Customer

You can get in touch by phone at 712-252-3007 or complete the following form. Please note that we will be in contact with you via telephone to finalize your plan and complete the payment process. You can expect a call from one of our friendly Customer Care agents within the next business day.

COMFORT & CONVENIENCE PLAN ENROLLMENT FORM

Payment will be collected when our Comfort Advisors call you to verify your plan details.
You can add anything else you need to say here!

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