Reviews | Service that suits you! | CW Suter Services

Reviews

What people are saying

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From 167 reviews
Carol Hardy
Carol Hardy

Prompt, curtious, focused, record of previous work.

Always helpful.

Response from business owner

Thank you, Carol! We appreciate the kind words.

via Facebook
Bob Coacher
Bob Coacher

. Knowledgeable technicians

. People you can trust

. Honest about needed repairs or maintenance

. Won’t try to cell you new furnace or AC unless you really need to replace.

Response from business owner

Thank you, Bob!! We strive to provide the best service to our customers!

via Facebook
Roger Hanner
Roger Hanner

Good. Friendly. Timely service

Response from business owner

Thank you for sharing, Roger! We appreciate it!

via Facebook
Vicki Brown
Vicki Brown

Suter Services is dependable, professional and very knowledgeable! We really like the heating and cooling maintenance program and have relied on them for over 20 years to keep our HVAC system running well.

Response from business owner

Thank you, Vicki! We appreciate your business 🙂

via Facebook
Bob Scott
Bob Scott

Came right out and solved our problem.

Response from business owner

We're glad we got the problem solved! Thanks for your business, Bob!

via Facebook
Carr DL
Carr DL

Always professional and courteous service. They take their time and answer questions. Masks and shoe covers were very appreciated this year!

Response from business owner

Thanks for the review, Carr! We're glad you had an awesome experience!

via Facebook
Stephen Liebetrau
Stephen Liebetrau

AC went out late in the afternoon this week. Called in to service and they had Jose out at my house by 6pm. Found out it was the blower motor. Called me back first thing the next morning and told me they had it in stock and Jose would be …

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Response from business owner

Thanks so much for the glowing review! Jose works hard for our customers, and we just know this will make his day. 😊

via Google
Roger Hanner
Roger Hanner

Maintenance visit scheduled and then rescheduled by me. No problem. Courteous on tele. And same with the tech. Loved the before and after condenser wash job pictures.

Response from business owner

Thanks for the review! We're glad you had an awesome experience!

via Google
Dena Lane
Dena Lane

Great service! Very professional! Installed a new furnace and AC in one day. Explained everything and answered questions.

Response from business owner

Thank you, Dena!! We appreciate your business 😁

via Facebook
Deb Jorgensen
Deb Jorgensen

Technician is always very efficient and friendly.

via Google
Jim France
Jim France

They keep the annual maintenance schedule, so I don't overlook the routine.

Response from business owner

Thanks for the recommendation, Jim!

via Facebook
Melinda Barger Brienzo
Melinda Barger Brienzo

Friendly service! Jose is the best!

Response from business owner

Thanks Melinda!

via Facebook
Mike Cranny
Mike Cranny

CW Suter installed and maintains our heating and AC. Top notch service and dependable.

Response from business owner

Thank you, Mike! We're happy to be your HVAC pros 👍

via Google
Jay Teutsch
Jay Teutsch

Maintenance technician was highly professional and timely. CW Suter has been a great company to work with.

Response from business owner

We think you're great to work with, too! 👍 Thank you!

via Google
Mellisa Flanigan
Mellisa Flanigan

Awesome job, Jared! Fast and super friendly with my dogs!

via Google
Lisa Hauswirth
Lisa Hauswirth

I had called when my ac was on the fritz. They came the same day at no extra charge, got it all fixed at a fair price! Highly recommend!

Response from business owner

Thanks for the glowing recommendation! We're happy to be of service!

via Google
Fran Beargeon
Fran Beargeon

Young man was very professional, masked, and on time. He explained exactly what he was going to do and why, then clearly did that. I was happy that he cared about our safety and his.

Response from business owner

Thanks for the kind words. Our techs strive to be the best in the biz – we're glad we hit the mark! We look forward to serving you in the future. 👍

via Google
Tucker Carrell
Tucker Carrell

Service was great and communication was awesome. Fixed my problem and took the time to explain how to prevent it from happening again. All during their busiest time of year.

Response from business owner

We're glad to be of service, Mr. Carrell. 😊Thanks for the kind words!

via Google
Amy Howell Payne
Amy Howell Payne

Love everything about them!

Response from business owner

Thank you for the kind words, Amy!!

via Facebook
Lori Miller Curry
Lori Miller Curry

July 2nd our A/C went out. Company coming the next day, holiday weekend & super hot! Didn’t think it could be any worse. Called Suter who came right away. Sadly, a part needed ordering. They offer to bring fans, window air or whatever …

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Response from business owner

Lori Miller Curry we are glad you choose CW Suter Services. Suter always takes care of their customers no matter when it happens. Glad we could get you up and running in time for your company to arrive. Hope you have a fantastic 4th of July!. Thanks again for choosing Suter Services.

via Facebook
Katrina Donovan
Katrina Donovan

Friendly, courteous, timely and efficient! CW Suter cares and it showed. We were in need of a new heat pump/ AC unit as it went out during one of the hottest weeks in the summer. They came right out, made a diagnosis, followed up and …

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Response from business owner

We're thrilled to hear this, and so happy to have helped you. Thanks for being our customer!

via Google
DEBI &
DEBI &

Great experience so appreciate Aaron.

Candice Coffin
Candice Coffin

The Suter technician was very thorough and on top of all that was needed for maintenance and cleaning of the air conditioning unit. I have never had someone this thorough.

Response from business owner

We strive to give each customer the very best experience, so this is great to hear! Thanks for taking the time to review us👍 and for being our customer.

via Google
KEVIN L
KEVIN L

Thank you. Our technician was courteous and stayed on task.

Susan Ahrendt
Susan Ahrendt

Always have helped me immediately when I needed help. Jared was very polite and did a great job!

Response from business owner

Thanks for being our customer, Susan! We're glad to hear that you're pleased with the service.

via Facebook
Rita Hoy
Rita Hoy

They came out the same day I called them. It was a somewhat difficult diagnosis so the technician called his boss to come out and confirm his findings. Even though they don't make my brand of fan motor any more, they were able to find one …

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Response from business owner

I'm glad we were able to help! Thanks for being our customer! 👍

via Google
William Redwine
William Redwine

Very thorough, professional, and friendly service from everyone I have worked with at Suter.

Response from business owner

We're happy you're so pleased! Thanks for the review!

via Google
RON &
RON &

We had excellent service yesterday from our serviceman. He was very clean. Explained the wire he needed to replace and the cost. Very happy with the visit

Bill Mckelvey
Bill Mckelvey

The entire process was top notch! From Jen, who took my call, to Aaron, who made the service call. Fast, friendly, and he explained everything thoroughly. I hope I never need service again, but if I do, I’ll be calling Suter!! 😀

Response from business owner

We're so glad you're pleased. Thanks for the awesome review! Stay cool! 😎😁

via Google
DUANE &
DUANE &

It all went well. Erin always does a great job. Thank you for always letting him come to us.

KEN B
KEN B

The repairman that came to our home was excellent. Thanks for his service.

jack campbell
jack campbell

Trevor was the person who serviced our air. He was on time and did a wonderful job. He answered all the questions that Jack had was a joy to deal with. We have had Suter for over 20 years and would highly recommend them.

Response from business owner

We're happy you're so pleased! Thanks for your years of business – we look forward to being your HVAC service provider in the years to come.

via Google
Barb Jensen
Barb Jensen

We have used there services twice a year for many years. Well pleased.

Response from business owner

Thanks for being our customer, Barb! We appreciate your business!

via Google
V. Brown
V. Brown

Very knowledgable and professional service.

Response from business owner

Thanks for the kind words! We're happy to be your HVAC company!

via Google
Tamme Saul
Tamme Saul

Very professional. Technicians are very knowledgeable.

Response from business owner

We're so excited happy to have earned your business. Thanks for the review!

via Google
Linda Ben
Linda Ben

I called them on a holiday and left a message, they returned my call that day and scheduled someone to come take a look at my AC the very next day. That’s service!! They are always on time, polite and efficient. And their customer service …

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Response from business owner

This is so great to hear, Linda. Thanks for taking the time to leave this review! We look forward to being your HVAC team for years (and years and years) to come. 😊

via Google
Pam Stephan
Pam Stephan

The repairmen always call ahead, are polite, explain details, wear boots to not track in and do an excellent job.

Response from business owner

We're so pleased to hear things like this! Thank you for your business!

via Google
J I
J I

I would DEFINITELY recommend this company in Sioux City. They treat their customers right. Thank you Jose and Amy.

Response from business owner

Thank you so much! We think Jose and Amy are top notch, too!

via Google
Mary McGuire
Mary McGuire

The service techs are very thorough and take care of all my concerns. The office personnel are friendly and helpful.

Response from business owner

Thanks for the review, Mary! We're glad to hear that you're pleased with the service.

via Google
Gordon Thompson
Gordon Thompson

Quality service & on time

Response from business owner

Thanks Gordon for choosing CW Suter Services!

via Facebook
Verna Bennett
Verna Bennett

good service. friendly help

Response from business owner

Thank you! Verna Bennett for the kind words. Suter strives to provide the best experience for our customers.

via Facebook
Sherry Newman
Sherry Newman

Gene was very courteous, knowledgeable and work efficiently to get the job done. He answered all my questions effectively. Thanks you, Gene!

Response from business owner

We're so happy to hear this! Thanks for your business!

via Google
Tracey Navrude
Tracey Navrude

They got me in the same day, were very thorough, professional and pleasant.

Response from business owner

We're so happy to hear that you are pleased. Thank you for your business!

via Google
John Forrester
John Forrester

Great service at a time needed. Aaron went above and beyond to get me heat on days that broke record lows. Thanks so much.

Response from business owner

This is awesome to hear! Thanks for your business!

via Google
suzanne jensen
suzanne jensen

Prompt. Professional. Nice person. Thorough. Polite

Response from business owner

We're so happy to hear this kind of feedback. Thanks for your business!

via Google
MARLENE W
MARLENE W

I had my maintenance check with Gene yesterday. I think he does a very good job looking @ my furnace & air conditioner!!

Gordon gordon
Gordon gordon

We have had several different technicians service our HVAC systems. The results are always the same; very polite, proffesional and efficient. When you call the office, the service staff really make me feel my call and business is important…

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Response from business owner

Thanks so much for the kind words! We're so happy to have earned your business, and look forward to continuing to do so for years to come.

via Google
DONNA H
DONNA H

Nice to have Jeff come. He does a great job and just a nice man. Hope he can come every time.

Krista T
Krista T

The sevice was great. I will call your company again. I will tell people your company .And thanks again And Jose was great. And your office people were great and friendly.

Linda Thomas
Linda Thomas

Always prompt and there when I need them. all the techs are great, very knowledgeable.

Response from business owner

Thanks Linda for the kind words. It is always great to hear that we are providing the best experience for our customers.

via Facebook
DALE M
DALE M

Jose is the best. So thoughtful, explained everything and looked further to insure it won't be a problem again.

Carin Eckhoff
Carin Eckhoff

Jose always does my preventative maintenance on my A/C and furnace and he’s awesome! Very happy with CW Suter 😊

Response from business owner

Thanks Carin. We think Jose is awesome as well. He is a great Suter Hero!

via Facebook
Keith Shellhammer
Keith Shellhammer

You. guys are great. Thanks for the good service

Response from business owner

🙏Thank you for the kind words!!!

via Google
Rob K
Rob K

All was great. Awesome service.

Jason Brown
Jason Brown

The guys did a good job cleaning the air ducts in my house .

Response from business owner

Glad you liked the service; doesn't it feel great to have deep-cleaned ducts? 😁Thanks for the review!

via Google
Michelle Karlberg
Michelle Karlberg

CW Suter came out to clean our furnace. Wow, they truly exceeded my expectations. The service tech, Jeff, was 100% polite, personal and extremely professional! All the people I dealt with over the phone were helpful and polite, as well! …

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Response from business owner

Thank you for the kind words Michelle. Suter strives to provide the best experience for our customers.

via Facebook
Verna Bennett
Verna Bennett

Ricardo is very thorough and detailed on maintenance calls. I appreciate all you do!

Response from business owner

Thank you for the kind words! 👍

via Google
Richard S
Richard S

Great job nice man that did the work

Linda Cron
Linda Cron

they were efficient, informative, prompt, and pleasant.

Response from business owner

Thank you for the kind words Linda Cron, We at Suter strive to provide the best experience for our customers.

via Facebook
Simply Peach
Simply Peach

I love this place I'm sure the bosses are the nicest

Response from business owner

❤️

via Google
Tony Lamb
Tony Lamb

Our air conditioner was having issues and we called CW Suter. They were awesome from start to finish. From the original call, to the service tech, sales, and installation, every Suter representative went above and beyond. Their service is …

read more
Response from business owner

This is extremely flattering feedback – thanks so much! We're happy to be of service!

via Google
DAN & JAMIE AHRENDSEN
DAN & JAMIE AHRENDSEN

Everything went fine. Good job.

Dennis Hansen
Dennis Hansen

Jose, is a good man. He is always welcome, at my house.

via Facebook
Michael Tokarczyk
Michael Tokarczyk

Suter came out to check the AC unit on the very day that I received a reminder card from them. Now that is service!!

Response from business owner

Thanks for being our customer!

via Google
Ronald H
Ronald H

All went well. the young technition was proficient knowledgable. Work was completed promptly. I RECOMMEND Suter. THANKS TO YOUNG MAN WHO DID THE WORK

Linda Cron
Linda Cron

Polite, efficient, friendly, informative, and prompt.

Response from business owner

Thanks so much! We appreciate the review!

via Google
James Ruhland
James Ruhland

Very courteous and did a great job checking everything out. Also was here on time.

via Facebook
KEITH &
KEITH &

You Guys are great. Thanks for the good service

Melinda Brienzo
Melinda Brienzo

Jose is the best! He is so polite and very knowledgeable!

Response from business owner

We think he's great, too! Thanks for the review!

via Google
Stephanie Carter
Stephanie Carter

Awesome service! Each time we have called it's been after hours and they got one of their service techs out and got our units running and got a new unit installed. We also have their maintenance program so are units are checked on regularly…

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via Facebook
Michael Davis
Michael Davis

They honest and upfront about all the cost even told me what I could do myself to save money.

Response from business owner

Honest and upfront are EXACTLY what we're going for! While we aren't surprised (we know we have amazing employees), it's really great to hear. We look forward to continually earning your business. Thanks for the review!

via Google
Cynthia Weber
Cynthia Weber

We have used CWSuter for over 15 years. No complaints. They do a super job with the twice-yearly systems check-ups. We had to replace our furnace a couple years ago-great service right at Christmas.

Response from business owner

Thanks so much, Cynthia! We're glad we've earned your business – and plan to continue earning your business for years to come!

via Google
Kathi Ann
Kathi Ann

Jeff, Vonda, Mitch and Ross were amazing to work with. They came out, checked our a.c. unit and had a new a.c. and furnace installed, all within 3 days. Extremely professional and polite!! All around great and prompt service! A big thank …

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via Facebook
Mindy Pence
Mindy Pence

great staff/crew.... when ya need service majority of time someone is on there way to you within hr.. sometimes right away.. kind great people!

via Facebook
Kathi Simenson
Kathi Simenson

Jeff, Vonda, Mitch, and Ross were amazing to work with. Very professional and extremely polite. I would recommend CW Suter!!

Response from business owner

That's wonderful to hear! Thanks for your business, Kathi!

via Google
Jacqueline B
Jacqueline B

Was very impressed with all aspects of your business. Thanks to Amy in the service department for getting us an appointment on the same day as our call. A big thank you to Brandon, our service tech for explaining everything to us as what he…

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MARK & MICHELLE HAHN
MARK & MICHELLE HAHN

Went well. Efficient service call. Thanks.

Erin Jefferis
Erin Jefferis

Ricardo did a great job! Very friendly and professional!

Response from business owner

Wonderful! We'll definitely pass along this praise to Ricardo. 😊 Thanks for taking the time to leave us a review!

via Google
Brion Hase
Brion Hase

CW Suter doesn't have the cheapest rates in town, but you end up paying less because they are up front and clear with the costs, they do solid work, they stick to their schedules, and they don't have all the hidden and confusing fees which …

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Response from business owner

👍👍👍

via Google
ATHENA S
ATHENA S

AC inspection re yearly maintenance program and technician Gene appointment went well. Very satisfied with the service.

BILL &
BILL &

Went well; Jeff is Pro. Thanks!

MARTA &
MARTA &

Jeff always does a good job for me

BETTY M
BETTY M

Service went well.

He was very polite.

If I had any questions ; he answered them .

Thank you !

Rick Mullin
Rick Mullin

Fast, first rate service. The technicians they send out are excellent.

Response from business owner

Thanks for the great review, Rick. We truly appreciate your business!

via Google
Amy Payne
Amy Payne

Wouldn’t call anyone else for our heating and cooling! Wish we would have started with them initially! They have fixed problems that the previous company created! They have gone above and beyond for us! We love Aaron one of their service …

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Response from business owner

Amy, wow! What a wonderful thing for all of us to hear. 🙂

Thanks for being our customer, and for taking the time to let us know how great Aaron is. (We agree, btw. He's SUPER! 👏)

via Google
Bev Hurni
Bev Hurni

Thank you for your prompt service!

Response from business owner

You are quite welcome. Thank you for your business!

via Facebook
Kathy J
Kathy J

Service was good. Very happy with the way everything went. Thanks... WENT GOOD VERY NICE GUY EASY TO VISIT WITH THANKS FOR HAVING HIM COME HERE THANKS FOR CALL

Frank Sargent
Frank Sargent

They showed up on time and were polite and efficient. No overselling either. Thanks!

Response from business owner

Efficient and polite – two of our favorite compliments! 🙂 Thanks for the review!

via Google
STEVE F
STEVE F

The guys got to the bottom of the problem and had to order the part. Appreciate their hard work and efforts to get this resolved.

Hil W
Hil W

Found a small problem and fixed it at $150, before the summer came and I would have had to come up with $1000! Thankful for our spring system check up.

Response from business owner

That's wonderful to hear! Like Granny always said, "Prevention is the best medicine" 🙂

Thanks for the feedback!

via Google
Dale A
Dale A

We felt the service was excellent . The service men were nice and did a good job. Thanks again for the fast service.

Robin Lynn Maupin Monckton
Robin Lynn Maupin Monckton

I was really happy with the great customer service I received!

Response from business owner

We're happy to hear you're happy! 😃 Thanks for the recommendation, Robin!

via Facebook
Riaja Schubauer
Riaja Schubauer

We thought our furnace gave out, gave CW a call & they were able to come out to Moville a few hours later. Got us up & running again so quickly! We REALLY appreciated the fast response!!

Response from business owner

We're glad we were able to help 😊

Thanks for being our customer!

via Facebook
Maureen Baxter
Maureen Baxter

The men did a fantastic job and were very courteous and professional. They wore booties into the house, impressed with their concern for our house floors. We would definitely recommend them.

Response from business owner

We're so glad you are pleased with our service, and with our technicians. Thanks for the review!

via Google
Pam Arnold
Pam Arnold

My pilot light had gone out on my heater. My boyfriend couldn't remember how to light it.

I called my son in Sgt. Bluff to come help mom out.

Pilot light. We let it run 2 cycles before putting heater back together. We left for several hours…

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Response from business owner

You're quite welcome, Pam! Thanks for being our customer!

via Google
Caryl Dunne
Caryl Dunne

Great job. Very nice guy and gave good information.😌😌😌😌

Response from business owner

Thanks, Caryl!

via Facebook
Samantha Gray
Samantha Gray

Really friendly people who totally know their business. Fast appointment times and competitive pricing.

via Google
Nicholas Prine
Nicholas Prine

GREAT COMPANY!!! FRIENDLY SERVICE. LOVE WORKING FOR THEM

via Google
Ryan Gray
Ryan Gray

Extremely impressed with Suter. Sales staff didn't try to sell us something we didn't need. In fact, quite the opposite: I inquired as to replacing some ducting, and he pointed out that it didn't need to be replaced, just a small repair job…

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Response from business owner

Thank you, Ryan! We're happy we've earned your business!

Our goal is to make our customers' lives easier, healthier, and greener: something we believe can be done without breaking the bank! We're very proud of our SuterHeroes, and truly appreciate your taking the time to leave your feedback. We look forward to keeping your home and family comfortable for years to come!

via Google
Rolf Karlstad
Rolf Karlstad

Fantastic service. Have found my new HVAC services company. Thank you!

Response from business owner

Thank you Rolf, we're glad you found us!

via Facebook
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