Reviews

What people are saying

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From 66 reviews
Tamme Saul
Tamme Saul

Very professional. Technicians are very knowledgeable.

Response from business owner

We're so excited happy to have earned your business. Thanks for the review!

via Google
Linda Ben
Linda Ben

I called them on a holiday and left a message, they returned my call that day and scheduled someone to come take a look at my AC the very next day. That’s service!! They are always on time, polite and efficient. And their customer service …

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Response from business owner

This is so great to hear, Linda. Thanks for taking the time to leave this review! We look forward to being your HVAC team for years (and years and years) to come. 😊

via Google
Pam Stephan
Pam Stephan

The repairmen always call ahead, are polite, explain details, wear boots to not track in and do an excellent job.

Response from business owner

We're so pleased to hear things like this! Thank you for your business!

via Google
J I
J I

I would DEFINITELY recommend this company in Sioux City. They treat their customers right. Thank you Jose and Amy.

Response from business owner

Thank you so much! We think Jose and Amy are top notch, too!

via Google
Mary McGuire
Mary McGuire

The service techs are very thorough and take care of all my concerns. The office personnel are friendly and helpful.

Response from business owner

Thanks for the review, Mary! We're glad to hear that you're pleased with the service.

via Google
Gordon Thompson
Gordon Thompson

Quality service & on time

Response from business owner

Thanks Gordon for choosing CW Suter Services!

via Facebook
Verna Bennett
Verna Bennett

good service. friendly help

Response from business owner

Thank you! Verna Bennett for the kind words. Suter strives to provide the best experience for our customers.

via Facebook
Sherry Newman
Sherry Newman

Gene was very courteous, knowledgeable and work efficiently to get the job done. He answered all my questions effectively. Thanks you, Gene!

Response from business owner

We're so happy to hear this! Thanks for your business!

via Google
Tracey Navrude
Tracey Navrude

They got me in the same day, were very thorough, professional and pleasant.

Response from business owner

We're so happy to hear that you are pleased. Thank you for your business!

via Google
John Forrester
John Forrester

Great service at a time needed. Aaron went above and beyond to get me heat on days that broke record lows. Thanks so much.

Response from business owner

This is awesome to hear! Thanks for your business!

via Google
suzanne jensen
suzanne jensen

Prompt. Professional. Nice person. Thorough. Polite

Response from business owner

We're so happy to hear this kind of feedback. Thanks for your business!

via Google
Marlene W
Marlene W

I had my maintenance check with Gene yesterday. I think he does a very good job looking @ my furnace & air conditioner!!

Gordon gordon
Gordon gordon

We have had several different technicians service our HVAC systems. The results are always the same; very polite, proffesional and efficient. When you call the office, the service staff really make me feel my call and business is important…

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Response from business owner

Thanks so much for the kind words! We're so happy to have earned your business, and look forward to continuing to do so for years to come.

via Google
Donna H
Donna H

Nice to have Jeff come. He does a great job and just a nice man. Hope he can come every time.

Krista T
Krista T

The sevice was great. I will call your company again. I will tell people your company .And thanks again And Jose was great. And your office people were great and friendly.

Linda Thomas
Linda Thomas

Always prompt and there when I need them. all the techs are great, very knowledgeable.

Response from business owner

Thanks Linda for the kind words. It is always great to hear that we are providing the best experience for our customers.

via Facebook
Dale M
Dale M

Jose is the best. So thoughtful, explained everything and looked further to insure it won't be a problem again.

Carin Eckhoff
Carin Eckhoff

Jose always does my preventative maintenance on my A/C and furnace and he’s awesome! Very happy with CW Suter 😊

Response from business owner

Thanks Carin. We think Jose is awesome as well. He is a great Suter Hero!

via Facebook
Keith Shellhammer
Keith Shellhammer

You. guys are great. Thanks for the good service

Response from business owner

🙏Thank you for the kind words!!!

via Google
Rob K
Rob K

All was great. Awesome service.

Jason Brown
Jason Brown

The guys did a good job cleaning the air ducts in my house .

Response from business owner

Glad you liked the service; doesn't it feel great to have deep-cleaned ducts? 😁Thanks for the review!

via Google
Michelle Karlberg
Michelle Karlberg

CW Suter came out to clean our furnace. Wow, they truly exceeded my expectations. The service tech, Jeff, was 100% polite, personal and extremely professional! All the people I dealt with over the phone were helpful and polite, as well! …

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Response from business owner

Thank you for the kind words Michelle. Suter strives to provide the best experience for our customers.

via Facebook
Verna Bennett
Verna Bennett

Ricardo is very thorough and detailed on maintenance calls. I appreciate all you do!

Response from business owner

Thank you for the kind words! 👍

via Google
Richard S
Richard S

Great job nice man that did the work

Linda Cron
Linda Cron

they were efficient, informative, prompt, and pleasant.

Response from business owner

Thank you for the kind words Linda Cron, We at Suter strive to provide the best experience for our customers.

via Facebook
Simply Peach
Simply Peach

I love this place I'm sure the bosses are the nicest

Response from business owner

❤️

via Google
Tony Lamb
Tony Lamb

Our air conditioner was having issues and we called CW Suter. They were awesome from start to finish. From the original call, to the service tech, sales, and installation, every Suter representative went above and beyond. Their service is …

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Response from business owner

This is extremely flattering feedback – thanks so much! We're happy to be of service!

via Google
DAN & JAMIE AHRENDSEN
DAN & JAMIE AHRENDSEN

Everything went fine. Good job.

Dennis Hansen
Dennis Hansen

Jose, is a good man. He is always welcome, at my house.

via Facebook
Michael Tokarczyk
Michael Tokarczyk

Suter came out to check the AC unit on the very day that I received a reminder card from them. Now that is service!!

Response from business owner

Thanks for being our customer!

via Google
Ronald H
Ronald H

All went well. the young technition was proficient knowledgable. Work was completed promptly. I RECOMMEND Suter. THANKS TO YOUNG MAN WHO DID THE WORK

Linda Cron
Linda Cron

Polite, efficient, friendly, informative, and prompt.

Response from business owner

Thanks so much! We appreciate the review!

via Google
James Ruhland
James Ruhland

Very courteous and did a great job checking everything out. Also was here on time.

via Facebook
KEITH & CONNIE SHELLHAMMER
KEITH & CONNIE SHELLHAMMER

You Guys are great. Thanks for the good service

Melinda Brienzo
Melinda Brienzo

Jose is the best! He is so polite and very knowledgeable!

Response from business owner

We think he's great, too! Thanks for the review!

via Google
Stephanie Carter
Stephanie Carter

Awesome service! Each time we have called it's been after hours and they got one of their service techs out and got our units running and got a new unit installed. We also have their maintenance program so are units are checked on regularly…

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via Facebook
Michael Davis
Michael Davis

They honest and upfront about all the cost even told me what I could do myself to save money.

Response from business owner

Honest and upfront are EXACTLY what we're going for! While we aren't surprised (we know we have amazing employees), it's really great to hear. We look forward to continually earning your business. Thanks for the review!

via Google
Cynthia Weber
Cynthia Weber

We have used CWSuter for over 15 years. No complaints. They do a super job with the twice-yearly systems check-ups. We had to replace our furnace a couple years ago-great service right at Christmas.

Response from business owner

Thanks so much, Cynthia! We're glad we've earned your business – and plan to continue earning your business for years to come!

via Google
Kathi Ann
Kathi Ann

Jeff, Vonda, Mitch and Ross were amazing to work with. They came out, checked our a.c. unit and had a new a.c. and furnace installed, all within 3 days. Extremely professional and polite!! All around great and prompt service! A big thank …

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via Facebook
Mindy Pence
Mindy Pence

great staff/crew.... when ya need service majority of time someone is on there way to you within hr.. sometimes right away.. kind great people!

via Facebook
Kathi Simenson
Kathi Simenson

Jeff, Vonda, Mitch, and Ross were amazing to work with. Very professional and extremely polite. I would recommend CW Suter!!

Response from business owner

That's wonderful to hear! Thanks for your business, Kathi!

via Google
Jacqueline B
Jacqueline B

Was very impressed with all aspects of your business. Thanks to Amy in the service department for getting us an appointment on the same day as our call. A big thank you to Brandon, our service tech for explaining everything to us as what he…

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MARK & MICHELLE HAHN
MARK & MICHELLE HAHN

Went well. Efficient service call. Thanks.

Erin Jefferis
Erin Jefferis

Ricardo did a great job! Very friendly and professional!

Response from business owner

Wonderful! We'll definitely pass along this praise to Ricardo. 😊 Thanks for taking the time to leave us a review!

via Google
Brion Hase
Brion Hase

CW Suter doesn't have the cheapest rates in town, but you end up paying less because they are up front and clear with the costs, they do solid work, they stick to their schedules, and they don't have all the hidden and confusing fees which …

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Response from business owner

👍👍👍

via Google
Athena S
Athena S

AC inspection re yearly maintenance program and technician Gene appointment went well. Very satisfied with the service.

BILL & MONICA BURROWS
BILL & MONICA BURROWS

Went well; Jeff is Pro. Thanks!

MARTA & DAVID PATEE
MARTA & DAVID PATEE

Jeff always does a good job for me

Betty M
Betty M

Service went well.

He was very polite.

If I had any questions ; he answered them .

Thank you !

Rick Mullin
Rick Mullin

Fast, first rate service. The technicians they send out are excellent.

Response from business owner

Thanks for the great review, Rick. We truly appreciate your business!

via Google
Amy Payne
Amy Payne

Wouldn’t call anyone else for our heating and cooling! Wish we would have started with them initially! They have fixed problems that the previous company created! They have gone above and beyond for us! We love Aaron one of their service …

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Response from business owner

Amy, wow! What a wonderful thing for all of us to hear. 🙂

Thanks for being our customer, and for taking the time to let us know how great Aaron is. (We agree, btw. He's SUPER! 👏)

via Google
Bev Hurni
Bev Hurni

Thank you for your prompt service!

Response from business owner

You are quite welcome. Thank you for your business!

via Facebook
Kathy J
Kathy J

Service was good. Very happy with the way everything went. Thanks... WENT GOOD VERY NICE GUY EASY TO VISIT WITH THANKS FOR HAVING HIM COME HERE THANKS FOR CALL

Frank Sargent
Frank Sargent

They showed up on time and were polite and efficient. No overselling either. Thanks!

Response from business owner

Efficient and polite – two of our favorite compliments! 🙂 Thanks for the review!

via Google
Steve F
Steve F

The guys got to the bottom of the problem and had to order the part. Appreciate their hard work and efforts to get this resolved.

Hil W
Hil W

Found a small problem and fixed it at $150, before the summer came and I would have had to come up with $1000! Thankful for our spring system check up.

Response from business owner

That's wonderful to hear! Like Granny always said, "Prevention is the best medicine" 🙂

Thanks for the feedback!

via Google
Dale A
Dale A

We felt the service was excellent . The service men were nice and did a good job. Thanks again for the fast service.

Robin Lynn Maupin Monckton
Robin Lynn Maupin Monckton

I was really happy with the great customer service I received!

Response from business owner

We're happy to hear you're happy! 😃 Thanks for the recommendation, Robin!

via Facebook
Riaja Schubauer
Riaja Schubauer

We thought our furnace gave out, gave CW a call & they were able to come out to Moville a few hours later. Got us up & running again so quickly! We REALLY appreciated the fast response!!

Response from business owner

We're glad we were able to help 😊

Thanks for being our customer!

via Facebook
Maureen Baxter
Maureen Baxter

The men did a fantastic job and were very courteous and professional. They wore booties into the house, impressed with their concern for our house floors. We would definitely recommend them.

Response from business owner

We're so glad you are pleased with our service, and with our technicians. Thanks for the review!

via Google
Pam Arnold
Pam Arnold

My pilot light had gone out on my heater. My boyfriend couldn't remember how to light it.

I called my son in Sgt. Bluff to come help mom out.

Pilot light. We let it run 2 cycles before putting heater back together. We left for several hours…

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Response from business owner

You're quite welcome, Pam! Thanks for being our customer!

via Google
Caryl Dunne
Caryl Dunne

Great job. Very nice guy and gave good information.😌😌😌😌

Response from business owner

Thanks, Caryl!

via Facebook
Samantha Gray
Samantha Gray

Really friendly people who totally know their business. Fast appointment times and competitive pricing.

via Google
Nicholas Prine
Nicholas Prine

GREAT COMPANY!!! FRIENDLY SERVICE. LOVE WORKING FOR THEM

via Google
Ryan Gray
Ryan Gray

Extremely impressed with Suter. Sales staff didn't try to sell us something we didn't need. In fact, quite the opposite: I inquired as to replacing some ducting, and he pointed out that it didn't need to be replaced, just a small repair job…

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Response from business owner

Thank you, Ryan! We're happy we've earned your business!

Our goal is to make our customers' lives easier, healthier, and greener: something we believe can be done without breaking the bank! We're very proud of our SuterHeroes, and truly appreciate your taking the time to leave your feedback. We look forward to keeping your home and family comfortable for years to come!

via Google
Rolf Karlstad
Rolf Karlstad

Fantastic service. Have found my new HVAC services company. Thank you!

Response from business owner

Thank you Rolf, we're glad you found us!

via Facebook
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