Reviews - Service that suits you! - CW Suter Services

Reviews

What people are saying

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From 220 reviews
Pat Hubbard
Pat Hubbard

Always positive.

Response from business owner

Thanks for the rating!

via Google
Mark Stockton
Mark Stockton

Great local service! Thank you for your partnership.

Response from business owner

Thank you, Mark!!

via Facebook
Andrea Dalton
Andrea Dalton

I love working with CW Suter. Everyone there is so nice and easy to work with! Keep up the great work guys!!

Response from business owner

Thank you for the great review, Andrea!!

via Google
Marvin Pottebaum
Marvin Pottebaum

The service representative was neat and clean. He acted professionally and was on time.

Response from business owner

Thank you for the kind words! We appreciate your business!

via Google
Jill Johnson
Jill Johnson

Safety check!

Response from business owner

Thank you, JIll!

via Google
Daniel Garcia
Daniel Garcia

Good people in shipping and recieving.

Response from business owner

Thank you, Daniel!

via Google
Mike Spahn
Mike Spahn

Ben was the pro who replaced my condenser motor , he was very knowledgeable, professional and polite. He wore booties on his feet to keep the carpets clean and was fast. He also pointed out an issue with my hot water heater not venting …

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Response from business owner

Thanks for choosing us, Mike! We are happy you had such a great experience!

via Google
Steve Ellwein
Steve Ellwein

Friendly, professional service.

Response from business owner

Thanks for the kind words, Steve!

via Google
Scott Sexton
Scott Sexton

The tech guys were great getting the job done on a professional matter. The office lady who sets up the appointment is great to work with.

Response from business owner

We're so happy to hear that you had a great experience, Scott! Thanks for choosing us for all your HVAC needs!

via Google
Dave Murphy
Dave Murphy

The serviceman was fast and friendly, but more importantly he was knowledgeable. He has been servicing my furnace and ac unit for the past 4 years. I trust him.

Response from business owner

We appreciate your business over the years, Dave!

via Google
Pam Ruhland
Pam Ruhland

They arrive when they say they will they even call when they are on their way which means a lot today. Very nice, courteous and their appearance is professional. They will take the time to explain if you have questions and show you how to …

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Response from business owner

Thanks for the glowing review, Pam! We appreciate your business over the years!

via Facebook
Lynda Darling
Lynda Darling

Excellent staff, prompt, respectful and very good service!!I would highly recommend there services!!

Lynda Darling

Response from business owner

Thanks for the kind words, Lynda! We appreciate your business!

via Facebook
Candice Coffin
Candice Coffin

The Suter technician was very thorough and on top of all that was needed for maintenance and cleaning of the air conditioning unit. I have never had someone this thorough.

Response from business owner

We strive to give each customer the very best experience, so this is great to hear! Thanks for taking the time to review us👍 and for being our customer.

via Google
Dave Awtry
Dave Awtry

Service personnel are knowledgeable, courteous and helpful with recommendations.

Response from business owner

We are so happy to hear this. Thanks for your business, Dave!

via Facebook
Ann Jaminet
Ann Jaminet

Very professional and helpful explaining the problem.

Response from business owner

We are so happy to hear this. Thanks for your business, Ann!

via Google
Morey Rasmussen
Morey Rasmussen

Great sales person in Vonda, great install technicians. Very pleased with the operation of the unit.

I am not happy with the service person Amy. After I bought…

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Response from business owner

We’re so happy Vonda was able to get everything handled! Thanks for your business, Morey!

via Facebook
Sam Elbert
Sam Elbert

CW Suter and Corey (technician) were fantastic! They were fully booked for the day I called them, but Corey was able to squeeze me in.

Corey was here very soon after I got the call back from CW. He worked very quickly, did not rush, and …

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Response from business owner

Thanks so much for the glowing review, Sam! Our team works hard to be the best in the biz!

via Google
Sandy Tran
Sandy Tran

They let us know up front that it could be the next day before they could provide service and we were okay with that, and they still made it the same day we called, which was awesome! Both the young lady who took the call and the service …

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Response from business owner

We're happy to be your HVAC company, Sandy! Thanks for choosing us!

via Google
Karla Seals
Karla Seals

Friendly, professional and quality work. Upfront with pricing...parts in service van. Kept me informed on when to expect the technician.

Response from business owner

Thank you for your business, Karla! We appreciate the kind words.

via Google
Randy DeRoin
Randy DeRoin

Aaron has been to our place a few times. Great person. He explains in detail any questions that we have.

If everyone was like Aaron service would be great.

Response from business owner

Thanks for leaving a review, Randy! Aaron does an amazing job!

via Facebook
JessandBecky Blum
JessandBecky Blum

Service tech is awesome. Very knowledgeable and honest.

Response from business owner

We’re so happy to hear this. We appreciate your business!

via Facebook
Barbara Jean Eggink
Barbara Jean Eggink

I've had their services for many years..When I had a problem with my furnace this past winter they were prompt to fix it.. Men are very well trained and courteous Will continue to use their services.

Response from business owner

Thanks for choosing us over the years, Barbara! We appreciate your business!

via Facebook
Leon Jacobsen
Leon Jacobsen

I’m very happy with the service that they provide d

Response from business owner

Thank you, Leon! We're so happy to hear this!

via Google
jim deck
jim deck

Great people giving great servicr

Response from business owner

Thanks for the great review, Jim! We appreciate the kind words!

via Google
Rick James
Rick James

From the initial consultation until installation this experience was top notch. You cannot do better than Suter.

Response from business owner

Thank you, Rick! We appreciate the kind words!

via Google
Sheila Smith
Sheila Smith

Tech was very pleasant, answered all my questions , very polite . Suter has been excellent to me for many years!

Response from business owner

Sheila, we are so happy to hear this!! We appreciate your business over the years!

via Facebook
Richard “Rick” Otto
Richard “Rick” Otto

Scheduled an appointment for the next day, called me and said they could make it today. Arrived, fixed my problem and no issues since. In full disclosure, they did the original repair which had to be adjusted. This was a warranty call, but …

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Response from business owner

Richard, thanks for leaving the great review. We appreciate your business!

via Google
Noreen Sims
Noreen Sims

Jose was on time, explained what he did and how to keep up on the maintenance of the furnace air/conditioning

Response from business owner

We’re so happy to hear that, Noreen! Thanks for your business!

via Facebook
Greg Smith
Greg Smith

CW Suter has always done a great job and will always be #1 in my book for taking care of the customer

Response from business owner

Thanks for the rating!

via Google
Clark Tibboel
Clark Tibboel

Profesional, prompt, and curtious

Response from business owner

Thank you for your business, Clark!

via Facebook
Carolynn Miller
Carolynn Miller

They keep my equipment in good condition. Very prompt if I need them.

Response from business owner

Thank you Carolynn! We appreciate your business!

via Facebook
Verona Trosper
Verona Trosper

Very polite and had answers for all my questions , finished installation in a very reasonable time

Response from business owner

Thank you for the great review! We're happy to be of service and look forward to being your HVAC team for the long haul 😁

via Google
Tom Sherlock
Tom Sherlock

Everything they do. Great people great service.

Response from business owner

Thanks for sharing Tom! We appreciate the kind words!

via Facebook
Tom Sherlock
Tom Sherlock

ABSOLUTELY GREAT SERVICE AND VERY PROFESSIONAL EMPLOYEES

Response from business owner

We're happy to be your heating and cooling company! Thanks for the review!

via Google
shane cochran
shane cochran

Arrived on time. Straight foreword and honest about issues. Knowledgeable and and quickly got the job done. Happily answered any questions and explained everything serviced and how to operate it. Thanks Aaron! Will definitely call with any …

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Response from business owner

Thanks for the review!

via Google
Mike Estes
Mike Estes

Always considerate and very professional. They are knowledgeable about the units and always explain what they find and what is needed to fix if necessary. We have been with them for years and are very happy with the service.

Response from business owner

We are so happy to hear this Mike! Thank you for sharing!

via Facebook
Maralyn Grimoskas
Maralyn Grimoskas

We appreciated the prompt response to our call for assistance.

Response from business owner

We're always here when you need us! We appreciate your business!

via Google
Ron Bridgett
Ron Bridgett

My furnace went down suddenly. Called Suter to repair a 41 year old unit. On thier recomendation, I opted to replace it. They brought me space heaters to get through the night and before 8 the next morning were here to install the new …

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Response from business owner

We're happy to help! So glad we were able to get your new furnace going right away – it's WAY too cold to be without heat! Thanks for taking the time to leave such a great review – we love hearing that our customers are happy 😊

via Google
Deb Reinke Jorgensen
Deb Reinke Jorgensen

Jose always does a great job with our preventative maintenance.

Response from business owner

Thank you, Deb! We are so happy to hear that. Preventative maintenance is so important for the longevity of your HVAC system!

via Facebook
Dianne Bokemper
Dianne Bokemper

Day of the blizzard. Businesses closed. Only open for emergencies and my furnace motor went out about 4:00 in the afternoon. Sent Jose out within the hour Found the problem right away. Had to contact supply person (also closed) to find a …

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Response from business owner

Thank you, Dianne! We appreciate your business!

via Facebook
Aaron Beckwith
Aaron Beckwith

I had them replace the heat pump in my home and it’s amazing. I had them come back a few months later and replace my air handler with new emergency electric heat strips as well, they put a bigger 2” filter in so I didn’t have to replace it …

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Response from business owner

Thank you for the kind words! We're happy to be your heating and cooling company and appreciate your business.👍

via Google
Pat Krage
Pat Krage

The technician, José, was thorough, professional and answered my questions. I've used Suter Services for years and highly recommend them for heating and cooling services.

Response from business owner

We're happy to be your HVAC company! Thanks for being such a great customer!

via Google
S Elsbecker
S Elsbecker

Everyone we dealt with was amazing! We are very satisfied with their service.Highly recommend to anyone!

Response from business owner

We're thrilled to hear that! 👍 We work hard to make sure that our HVAC team are the best in Sioux City. Thanks for taking the time to let us know what you think!

via Google
dorinda klapprodt
dorinda klapprodt

Repairman was friendly. On time. Explained everything he did.

Response from business owner

We're glad you're happy with your furnace repair! Thanks for being our customer!

via Google
R. Niles Vaught
R. Niles Vaught

Excellent, friendly service. Highly recommend

Response from business owner

We're happy to be your heating and cooling company👍

Thanks for the recommendation!

via Google
Terry Stewart
Terry Stewart

Friendly, on time, we haven't had any problems with furnace or air. We have 2 large dogs and we need phone call before they arrive. We get it, summer the dogs have to go out, for the service call, and the technology understand we have to …

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Response from business owner

Thank you for choosing us, Terry!

via Facebook
Mary McGuire
Mary McGuire

Jose’ is professional and thorough. I always feel like your guys take good care of my heating and cooling just like they would do their own home

Response from business owner

We love Jose! We strive to provide the best service to our customers. Thanks for sharing, Mary!

via Facebook
Jim France
Jim France

Appreciate Suter getting us scheduled for summer and winter maintenance. I don't have to keep track, they call to get us scheduled. Thanks

Response from business owner

Thanks, Jim! We're happy to help! Just think of us as your Google Assistant of heating and cooling services 😁

via Google
Ron Hodges
Ron Hodges

The technician was very polite and professional. He explained things well and I am very happy with my service. The only thing was he told me he would leave a new spare filter, but he forgot to leave it. Overall I am very pleased with this …

read more
Response from business owner

We're glad to to hear that you are pleased, Ron. Please call us at 712-252-3007 so we can figure out the spare furnace filter for you!

via Google
Steve Felix
Steve Felix

They do a Great Job and are all about detail.

Response from business owner

Thank you, Steve!!

via Facebook
Stephanie Bolyard
Stephanie Bolyard

Very professional and fast, would recommend and use again.

Response from business owner

Thanks, Stephanie! We love to hear that our customers recommend us to others around the Sioux City area!

via Google
Patricia Monahan
Patricia Monahan

Very prompt. Kept me updated on findings, polite.

Response from business owner

Thank you, Patricia! We strive to provide the best service to our customers!

via Facebook
Garden Bug
Garden Bug

Everything from service to sales-unbelievably knowledgeable and thorough.

Response from business owner

Thank you for taking the time to leave a review! We appreciate the kind words!

via Facebook
Hil W
Hil W

Found a small problem and fixed it at $150, before the summer came and I would have had to come up with $1000! Thankful for our spring system check up.

Response from business owner

That's wonderful to hear! Like Granny always said, "Prevention is the best medicine" 🙂

Thanks for the feedback!

via Google
Fran Beargeon
Fran Beargeon

Young man was very courteous and knowledgeable. He was efficient and explained everything he did, even showed us pictures he took of a part he was concerned about and was going to replace.

Everyone we’ve had service our heating or air …

read more
Response from business owner

Thank you for sharing Fran!! We appreciate your business!

via Facebook
Linda Swanberg
Linda Swanberg

Serves man was great.Very knowledgeable and polite.When I asked a question he didn't ignore me but took his time explaining the answer.

Response from business owner

Thank you, Linda! We are so happy you had great service 😁

via Facebook
Anne Blatchford
Anne Blatchford

We were very happy! Our past heating and air service retired and so we gave Suter a call and got set right up! Jose came for initial visit and was very friendly and thorough.

Response from business owner

We're so happy to be your new heating and cooling company!👍 Thanks for calling!

via Google
Judy Graber
Judy Graber

Service was fast and efficient. He quickly identified a crazy problem within our system and brought out the heat. Thank you

Response from business owner

We're happy we were able to get your furnace fixed up quickly! Thanks for being our customer!

via Google
Thomas Padgett
Thomas Padgett

Aaron did a excellent job. He completed the routine maintenance and checked a baseboard heater as well. Gave us some good ideas on updating our heating and cooling. Suter has always provided good service.

Response from business owner

We're glad to hear you're so pleased! Thank you!

via Google
Bruce Johnson
Bruce Johnson

Very professional and responsive. Tech even had his supervisor assist. Will recommend to everyone.

Response from business owner

Thanks, Bruce! We're glad to hear it!

via Google
Roger Hanner
Roger Hanner

Good. Friendly. Timely service

Response from business owner

Thank you for sharing, Roger! We appreciate it!

via Facebook
Carol Hardy
Carol Hardy

Prompt, curtious, focused, record of previous work.

Always helpful.

Response from business owner

Thank you, Carol! We appreciate the kind words.

via Facebook
Bob Coacher
Bob Coacher

. Knowledgeable technicians

. People you can trust

. Honest about needed repairs or maintenance

. Won’t try to cell you new furnace or AC unless you really need to replace.

Response from business owner

Thank you, Bob!! We strive to provide the best service to our customers!

via Facebook
Vicki Brown
Vicki Brown

Suter Services is dependable, professional and very knowledgeable! We really like the heating and cooling maintenance program and have relied on them for over 20 years to keep our HVAC system running well.

Response from business owner

Thank you, Vicki! We appreciate your business 🙂

via Facebook
Deb Jorgensen
Deb Jorgensen

Technician is always very efficient and friendly.

Response from business owner

Glad to hear it! Thanks for the review, Deb!

via Google
Bob Scott
Bob Scott

Came right out and solved our problem.

Response from business owner

We're glad we got the problem solved! Thanks for your business, Bob!

via Facebook
Carr DL
Carr DL

Always professional and courteous service. They take their time and answer questions. Masks and shoe covers were very appreciated this year!

Response from business owner

Thanks for the review, Carr! We're glad you had an awesome experience!

via Facebook
Stephen Liebetrau
Stephen Liebetrau

AC went out late in the afternoon this week. Called in to service and they had Jose out at my house by 6pm. Found out it was the blower motor. Called me back first thing the next morning and told me they had it in stock and Jose would be…

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Response from business owner

Thanks so much for the glowing review! Jose works hard for our customers, and we just know this will make his day. 😊

via Google
Dena Lane
Dena Lane

Great service! Very professional! Installed a new furnace and AC in one day. Explained everything and answered questions.

Response from business owner

Thank you, Dena!! We appreciate your business 😁

via Facebook
Roger Hanner
Roger Hanner

Maintenance visit scheduled and then rescheduled by me. No problem. Courteous on tele. And same with the tech. Loved the before and after condenser wash job pictures.

Response from business owner

Thanks for the review! We're glad you had an awesome experience!

via Google
Jim France
Jim France

They keep the annual maintenance schedule, so I don't overlook the routine.

Response from business owner

Thanks for the recommendation, Jim!

via Facebook
Melinda Barger Brienzo
Melinda Barger Brienzo

Friendly service! Jose is the best!

Response from business owner

Thanks Melinda!

via Facebook
Mike Cranny
Mike Cranny

CW Suter installed and maintains our heating and AC. Top notch service and dependable.

Response from business owner

Thank you, Mike! We're happy to be your HVAC pros 👍

via Google
Jay Teutsch
Jay Teutsch

Maintenance technician was highly professional and timely. CW Suter has been a great company to work with.

Response from business owner

We think you're great to work with, too! 👍 Thank you!

via Google
Mellisa Flanigan
Mellisa Flanigan

Awesome job, Jared! Fast and super friendly with my dogs!

via Google
Amy Howell Payne
Amy Howell Payne

Love everything about them!

Response from business owner

Thank you for the kind words, Amy!!

via Facebook
Lisa Hauswirth
Lisa Hauswirth

I had called when my ac was on the fritz. They came the same day at no extra charge, got it all fixed at a fair price! Highly recommend!

Response from business owner

Thanks for the glowing recommendation! We're happy to be of service!

via Google
Fran Beargeon
Fran Beargeon

Young man was very professional, masked, and on time. He explained exactly what he was going to do and why, then clearly did that. I was happy that he cared about our safety and his.

Response from business owner

Thanks for the kind words. Our techs strive to be the best in the biz – we're glad we hit the mark! We look forward to serving you in the future. 👍

via Google
Tucker Carrell
Tucker Carrell

Service was great and communication was awesome. Fixed my problem and took the time to explain how to prevent it from happening again. All during their busiest time of year.

Response from business owner

We're glad to be of service, Mr. Carrell. 😊Thanks for the kind words!

via Google
Lori Miller Curry
Lori Miller Curry

July 2nd our A/C went out. Company coming the next day, holiday weekend & super hot! Didn’t think it could be any worse. Called Suter who came right away. Sadly, a part needed ordering. They offer to bring fans, window air or whatever …

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Response from business owner

Lori Miller Curry we are glad you choose CW Suter Services. Suter always takes care of their customers no matter when it happens. Glad we could get you up and running in time for your company to arrive. Hope you have a fantastic 4th of July!. Thanks again for choosing Suter Services.

via Facebook
Katrina Donovan
Katrina Donovan

Friendly, courteous, timely and efficient! CW Suter cares and it showed. We were in need of a new heat pump/ AC unit as it went out during one of the hottest weeks in the summer. They came right out, made a diagnosis, followed up and …

read more
Response from business owner

We're thrilled to hear this, and so happy to have helped you. Thanks for being our customer!

via Google
DEBI &
DEBI &

Great experience so appreciate Aaron.

KEVIN L
KEVIN L

Thank you. Our technician was courteous and stayed on task.

Susan Ahrendt
Susan Ahrendt

Always have helped me immediately when I needed help. Jared was very polite and did a great job!

Response from business owner

Thanks for being our customer, Susan! We're glad to hear that you're pleased with the service.

via Facebook
Rita Hoy
Rita Hoy

They came out the same day I called them. It was a somewhat difficult diagnosis so the technician called his boss to come out and confirm his findings. Even though they don't make my brand of fan motor any more, they were able to find one…

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Response from business owner

I'm glad we were able to help! Thanks for being our customer! 👍

via Google
William Redwine
William Redwine

Very thorough, professional, and friendly service from everyone I have worked with at Suter.

Response from business owner

We're happy you're so pleased! Thanks for the review!

via Google
RON &
RON &

We had excellent service yesterday from our serviceman. He was very clean. Explained the wire he needed to replace and the cost. Very happy with the visit

Bill McKelvey
Bill McKelvey

The entire process was top notch! From Jen, who took my call, to Aaron, who made the service call. Fast, friendly, and he explained everything thoroughly. I hope I never need service again, but if I do, I’ll be calling Suter!! 😀

Response from business owner

We're so glad you're pleased. Thanks for the awesome review! Stay cool! 😎😁

via Google
DUANE &
DUANE &

It all went well. Erin always does a great job. Thank you for always letting him come to us.

KEN B
KEN B

The repairman that came to our home was excellent. Thanks for his service.

jack campbell
jack campbell

Trevor was the person who serviced our air. He was on time and did a wonderful job. He answered all the questions that Jack had was a joy to deal with. We have had Suter for over 20 years and would highly recommend them.

Response from business owner

We're happy you're so pleased! Thanks for your years of business – we look forward to being your HVAC service provider in the years to come.

via Google
Barb Jensen
Barb Jensen

We have used there services twice a year for many years. Well pleased.

Response from business owner

Thanks for being our customer, Barb! We appreciate your business!

via Google
V. Brown
V. Brown

Very knowledgable and professional service.

Response from business owner

Thanks for the kind words! We're happy to be your HVAC company!

via Google
Tamme Saul
Tamme Saul

Very professional. Technicians are very knowledgeable.

Response from business owner

We're so excited happy to have earned your business. Thanks for the review!

via Google
Linda Ben
Linda Ben

I called them on a holiday and left a message, they returned my call that day and scheduled someone to come take a look at my AC the very next day. That’s service!! They are always on time, polite and efficient. And their customer service …

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Response from business owner

This is so great to hear, Linda. Thanks for taking the time to leave this review! We look forward to being your HVAC team for years (and years and years) to come. 😊

via Google
Pam Stephan
Pam Stephan

The repairmen always call ahead, are polite, explain details, wear boots to not track in and do an excellent job.

Response from business owner

We're so pleased to hear things like this! Thank you for your business!

via Google
J I
J I

I would DEFINITELY recommend this company in Sioux City. They treat their customers right. Thank you Jose and Amy.

Response from business owner

Thank you so much! We think Jose and Amy are top notch, too!

via Google
Mary McGuire
Mary McGuire

The service techs are very thorough and take care of all my concerns. The office personnel are friendly and helpful.

Response from business owner

Thanks for the review, Mary! We're glad to hear that you're pleased with the service.

via Google
Gordon Thompson
Gordon Thompson

Quality service & on time

Response from business owner

Thanks Gordon for choosing CW Suter Services!

via Facebook
Verna Bennett
Verna Bennett

good service. friendly help

Response from business owner

Thank you! Verna Bennett for the kind words. Suter strives to provide the best experience for our customers.

via Facebook
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