Reviews | Service that suits you! | CW Suter Services

Reviews

What people are saying

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From 227 reviews
Noreen Sims
Noreen Sims

Jose was on time, explained what he did and how to keep up on the maintenance of the furnace air/conditioning

Response from business owner

We’re so happy to hear that, Noreen! Thanks for your business!

via Facebook
Clark Tibboel
Clark Tibboel

Profesional, prompt, and curtious

Response from business owner

Thank you for your business, Clark!

via Facebook
Carolynn Miller
Carolynn Miller

They keep my equipment in good condition. Very prompt if I need them.

Response from business owner

Thank you Carolynn! We appreciate your business!

via Facebook
Verona Trosper
Verona Trosper

Very polite and had answers for all my questions , finished installation in a very reasonable time

Response from business owner

Thank you for the great review! We're happy to be of service and look forward to being your HVAC team for the long haul 😁

via Google
Tom Sherlock
Tom Sherlock

Everything they do. Great people great service.

Response from business owner

Thanks for sharing Tom! We appreciate the kind words!

via Facebook
Tom Sherlock
Tom Sherlock

ABSOLUTELY GREAT SERVICE AND VERY PROFESSIONAL EMPLOYEES

Response from business owner

We're happy to be your heating and cooling company! Thanks for the review!

via Google
shane cochran
shane cochran

Arrived on time. Straight foreword and honest about issues. Knowledgeable and and quickly got the job done. Happily answered any questions and explained everything serviced and how to operate it. Thanks Aaron! Will definitely call with any …

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Response from business owner

Thanks for the review!

via Google
Mike Estes
Mike Estes

Always considerate and very professional. They are knowledgeable about the units and always explain what they find and what is needed to fix if necessary. We have been with them for years and are very happy with the service.

Response from business owner

We are so happy to hear this Mike! Thank you for sharing!

via Facebook
Maralyn Grimoskas
Maralyn Grimoskas

We appreciated the prompt response to our call for assistance.

Response from business owner

We're always here when you need us! We appreciate your business!

via Google
Ron Bridgett
Ron Bridgett

My furnace went down suddenly. Called Suter to repair a 41 year old unit. On thier recomendation, I opted to replace it. They brought me space heaters to get through the night and before 8 the next morning were here to install the new …

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Response from business owner

We're happy to help! So glad we were able to get your new furnace going right away – it's WAY too cold to be without heat! Thanks for taking the time to leave such a great review – we love hearing that our customers are happy 😊

via Google
Deb Reinke Jorgensen
Deb Reinke Jorgensen

Jose always does a great job with our preventative maintenance.

Response from business owner

Thank you, Deb! We are so happy to hear that. Preventative maintenance is so important for the longevity of your HVAC system!

via Facebook
Dianne Bokemper
Dianne Bokemper

Day of the blizzard. Businesses closed. Only open for emergencies and my furnace motor went out about 4:00 in the afternoon. Sent Jose out within the hour Found the problem right away. Had to contact supply person (also closed) to find a …

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Response from business owner

Thank you, Dianne! We appreciate your business!

via Facebook
Aaron Beckwith
Aaron Beckwith

I had them replace the heat pump in my home and it’s amazing. I had them come back a few months later and replace my air handler with new emergency electric heat strips as well, they put a bigger 2” filter in so I didn’t have to replace it …

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Response from business owner

Thank you for the kind words! We're happy to be your heating and cooling company and appreciate your business.👍

via Google
Pat Krage
Pat Krage

The technician, José, was thorough, professional and answered my questions. I've used Suter Services for years and highly recommend them for heating and cooling services.

Response from business owner

We're happy to be your HVAC company! Thanks for being such a great customer!

via Google
S Elsbecker
S Elsbecker

Everyone we dealt with was amazing! We are very satisfied with their service.Highly recommend to anyone!

Response from business owner

We're thrilled to hear that! 👍 We work hard to make sure that our HVAC team are the best in Sioux City. Thanks for taking the time to let us know what you think!

via Google
dorinda klapprodt
dorinda klapprodt

Repairman was friendly. On time. Explained everything he did.

Response from business owner

We're glad you're happy with your furnace repair! Thanks for being our customer!

via Google
R. Niles Vaught
R. Niles Vaught

Excellent, friendly service. Highly recommend

Response from business owner

We're happy to be your heating and cooling company👍

Thanks for the recommendation!

via Google
Terry Stewart
Terry Stewart

Friendly, on time, we haven't had any problems with furnace or air. We have 2 large dogs and we need phone call before they arrive. We get it, summer the dogs have to go out, for the service call, and the technology understand we have to …

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Response from business owner

Thank you for choosing us, Terry!

via Facebook
Mary McGuire
Mary McGuire

Jose’ is professional and thorough. I always feel like your guys take good care of my heating and cooling just like they would do their own home

Response from business owner

We love Jose! We strive to provide the best service to our customers. Thanks for sharing, Mary!

via Facebook
Ron Hodges
Ron Hodges

The technician was very polite and professional. He explained things well and I am very happy with my service. The only thing was he told me he would leave a new spare filter, but he forgot to leave it. Overall I am very pleased with this …

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Response from business owner

We're glad to to hear that you are pleased, Ron. Please call us at 712-252-3007 so we can figure out the spare furnace filter for you!

via Google
Steve Felix
Steve Felix

They do a Great Job and are all about detail.

Response from business owner

Thank you, Steve!!

via Facebook
Stephanie Bolyard
Stephanie Bolyard

Very professional and fast, would recommend and use again.

Response from business owner

Thanks, Stephanie! We love to hear that our customers recommend us to others around the Sioux City area!

via Google
Patricia Monahan
Patricia Monahan

Very prompt. Kept me updated on findings, polite.

Response from business owner

Thank you, Patricia! We strive to provide the best service to our customers!

via Facebook
Garden Bug
Garden Bug

Everything from service to sales-unbelievably knowledgeable and thorough.

Response from business owner

Thank you for taking the time to leave a review! We appreciate the kind words!

via Facebook
Fran Beargeon
Fran Beargeon

Young man was very courteous and knowledgeable. He was efficient and explained everything he did, even showed us pictures he took of a part he was concerned about and was going to replace.

Everyone we’ve had service our heating or air …

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Response from business owner

Thank you for sharing Fran!! We appreciate your business!

via Facebook
Linda Swanberg
Linda Swanberg

Serves man was great.Very knowledgeable and polite.When I asked a question he didn't ignore me but took his time explaining the answer.

Response from business owner

Thank you, Linda! We are so happy you had great service 😁

via Facebook
Anne Blatchford
Anne Blatchford

We were very happy! Our past heating and air service retired and so we gave Suter a call and got set right up! Jose came for initial visit and was very friendly and thorough.

Response from business owner

We're so happy to be your new heating and cooling company!👍 Thanks for calling!

via Google
Judy Graber
Judy Graber

Service was fast and efficient. He quickly identified a crazy problem within our system and brought out the heat. Thank you

Response from business owner

We're happy we were able to get your furnace fixed up quickly! Thanks for being our customer!

via Google
Thomas Padgett
Thomas Padgett

Aaron did a excellent job. He completed the routine maintenance and checked a baseboard heater as well. Gave us some good ideas on updating our heating and cooling. Suter has always provided good service.

Response from business owner

We're glad to hear you're so pleased! Thank you!

via Google
Bruce Johnson
Bruce Johnson

Very professional and responsive. Tech even had his supervisor assist. Will recommend to everyone.

Response from business owner

Thanks, Bruce! We're glad to hear it!

via Google
Roger Hanner
Roger Hanner

Good. Friendly. Timely service

Response from business owner

Thank you for sharing, Roger! We appreciate it!

via Facebook
Carol Hardy
Carol Hardy

Prompt, curtious, focused, record of previous work.

Always helpful.

Response from business owner

Thank you, Carol! We appreciate the kind words.

via Facebook
Bob Coacher
Bob Coacher

. Knowledgeable technicians

. People you can trust

. Honest about needed repairs or maintenance

. Won’t try to cell you new furnace or AC unless you really need to replace.

Response from business owner

Thank you, Bob!! We strive to provide the best service to our customers!

via Facebook
Vicki Brown
Vicki Brown

Suter Services is dependable, professional and very knowledgeable! We really like the heating and cooling maintenance program and have relied on them for over 20 years to keep our HVAC system running well.

Response from business owner

Thank you, Vicki! We appreciate your business 🙂

via Facebook
Bob Scott
Bob Scott

Came right out and solved our problem.

Response from business owner

We're glad we got the problem solved! Thanks for your business, Bob!

via Facebook
Carr DL
Carr DL

Always professional and courteous service. They take their time and answer questions. Masks and shoe covers were very appreciated this year!

Response from business owner

Thanks for the review, Carr! We're glad you had an awesome experience!

via Facebook
Stephen Liebetrau
Stephen Liebetrau

AC went out late in the afternoon this week. Called in to service and they had Jose out at my house by 6pm. Found out it was the blower motor. Called me back first thing the next morning and told me they had it in stock and Jose would be …

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Response from business owner

Thanks so much for the glowing review! Jose works hard for our customers, and we just know this will make his day. 😊

via Google
Roger Hanner
Roger Hanner

Maintenance visit scheduled and then rescheduled by me. No problem. Courteous on tele. And same with the tech. Loved the before and after condenser wash job pictures.

Response from business owner

Thanks for the review! We're glad you had an awesome experience!

via Google
Dena Lane
Dena Lane

Great service! Very professional! Installed a new furnace and AC in one day. Explained everything and answered questions.

Response from business owner

Thank you, Dena!! We appreciate your business 😁

via Facebook
Deb Jorgensen
Deb Jorgensen

Technician is always very efficient and friendly.

Response from business owner

Glad to hear it! Thanks for the review, Deb!

via Google
Jim France
Jim France

They keep the annual maintenance schedule, so I don't overlook the routine.

Response from business owner

Thanks for the recommendation, Jim!

via Facebook
Melinda Barger Brienzo
Melinda Barger Brienzo

Friendly service! Jose is the best!

Response from business owner

Thanks Melinda!

via Facebook
Mike Cranny
Mike Cranny

CW Suter installed and maintains our heating and AC. Top notch service and dependable.

Response from business owner

Thank you, Mike! We're happy to be your HVAC pros 👍

via Google
Jay Teutsch
Jay Teutsch

Maintenance technician was highly professional and timely. CW Suter has been a great company to work with.

Response from business owner

We think you're great to work with, too! 👍 Thank you!

via Google
Mellisa Flanigan
Mellisa Flanigan

Awesome job, Jared! Fast and super friendly with my dogs!

via Google
Lisa Hauswirth
Lisa Hauswirth

I had called when my ac was on the fritz. They came the same day at no extra charge, got it all fixed at a fair price! Highly recommend!

Response from business owner

Thanks for the glowing recommendation! We're happy to be of service!

via Google
Fran Beargeon
Fran Beargeon

Young man was very professional, masked, and on time. He explained exactly what he was going to do and why, then clearly did that. I was happy that he cared about our safety and his.

Response from business owner

Thanks for the kind words. Our techs strive to be the best in the biz – we're glad we hit the mark! We look forward to serving you in the future. 👍

via Google
Tucker Carrell
Tucker Carrell

Service was great and communication was awesome. Fixed my problem and took the time to explain how to prevent it from happening again. All during their busiest time of year.

Response from business owner

We're glad to be of service, Mr. Carrell. 😊Thanks for the kind words!

via Google
Amy Howell Payne
Amy Howell Payne

Love everything about them!

Response from business owner

Thank you for the kind words, Amy!!

via Facebook
Lori Miller Curry
Lori Miller Curry

July 2nd our A/C went out. Company coming the next day, holiday weekend & super hot! Didn’t think it could be any worse. Called Suter who came right away. Sadly, a part needed ordering. They offer to bring fans, window air or whatever …

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Response from business owner

Lori Miller Curry we are glad you choose CW Suter Services. Suter always takes care of their customers no matter when it happens. Glad we could get you up and running in time for your company to arrive. Hope you have a fantastic 4th of July!. Thanks again for choosing Suter Services.

via Facebook
Katrina Donovan
Katrina Donovan

Friendly, courteous, timely and efficient! CW Suter cares and it showed. We were in need of a new heat pump/ AC unit as it went out during one of the hottest weeks in the summer. They came right out, made a diagnosis, followed up and …

read more
Response from business owner

We're thrilled to hear this, and so happy to have helped you. Thanks for being our customer!

via Google
DEBI &
DEBI &

Great experience so appreciate Aaron.

Candice Coffin
Candice Coffin

The Suter technician was very thorough and on top of all that was needed for maintenance and cleaning of the air conditioning unit. I have never had someone this thorough.

Response from business owner

We strive to give each customer the very best experience, so this is great to hear! Thanks for taking the time to review us👍 and for being our customer.

via Google
KEVIN L
KEVIN L

Thank you. Our technician was courteous and stayed on task.

Susan Ahrendt
Susan Ahrendt

Always have helped me immediately when I needed help. Jared was very polite and did a great job!

Response from business owner

Thanks for being our customer, Susan! We're glad to hear that you're pleased with the service.

via Facebook
Rita Hoy
Rita Hoy

They came out the same day I called them. It was a somewhat difficult diagnosis so the technician called his boss to come out and confirm his findings. Even though they don't make my brand of fan motor any more, they were able to find one …

read more
Response from business owner

I'm glad we were able to help! Thanks for being our customer! 👍

via Google
William Redwine
William Redwine

Very thorough, professional, and friendly service from everyone I have worked with at Suter.

Response from business owner

We're happy you're so pleased! Thanks for the review!

via Google
RON &
RON &

We had excellent service yesterday from our serviceman. He was very clean. Explained the wire he needed to replace and the cost. Very happy with the visit

Bill McKelvey
Bill McKelvey

The entire process was top notch! From Jen, who took my call, to Aaron, who made the service call. Fast, friendly, and he explained everything thoroughly. I hope I never need service again, but if I do, I’ll be calling Suter!! 😀

Response from business owner

We're so glad you're pleased. Thanks for the awesome review! Stay cool! 😎😁

via Google
DUANE &
DUANE &

It all went well. Erin always does a great job. Thank you for always letting him come to us.

KEN B
KEN B

The repairman that came to our home was excellent. Thanks for his service.

jack campbell
jack campbell

Trevor was the person who serviced our air. He was on time and did a wonderful job. He answered all the questions that Jack had was a joy to deal with. We have had Suter for over 20 years and would highly recommend them.

Response from business owner

We're happy you're so pleased! Thanks for your years of business – we look forward to being your HVAC service provider in the years to come.

via Google
Barb Jensen
Barb Jensen

We have used there services twice a year for many years. Well pleased.

Response from business owner

Thanks for being our customer, Barb! We appreciate your business!

via Google
V. Brown
V. Brown

Very knowledgable and professional service.

Response from business owner

Thanks for the kind words! We're happy to be your HVAC company!

via Google
Tamme Saul
Tamme Saul

Very professional. Technicians are very knowledgeable.

Response from business owner

We're so excited happy to have earned your business. Thanks for the review!

via Google
Linda Ben
Linda Ben

I called them on a holiday and left a message, they returned my call that day and scheduled someone to come take a look at my AC the very next day. That’s service!! They are always on time, polite and efficient. And their customer service …

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Response from business owner

This is so great to hear, Linda. Thanks for taking the time to leave this review! We look forward to being your HVAC team for years (and years and years) to come. 😊

via Google
Pam Stephan
Pam Stephan

The repairmen always call ahead, are polite, explain details, wear boots to not track in and do an excellent job.

Response from business owner

We're so pleased to hear things like this! Thank you for your business!

via Google
J I
J I

I would DEFINITELY recommend this company in Sioux City. They treat their customers right. Thank you Jose and Amy.

Response from business owner

Thank you so much! We think Jose and Amy are top notch, too!

via Google
Mary McGuire
Mary McGuire

The service techs are very thorough and take care of all my concerns. The office personnel are friendly and helpful.

Response from business owner

Thanks for the review, Mary! We're glad to hear that you're pleased with the service.

via Google
Gordon Thompson
Gordon Thompson

Quality service & on time

Response from business owner

Thanks Gordon for choosing CW Suter Services!

via Facebook
Verna Bennett
Verna Bennett

good service. friendly help

Response from business owner

Thank you! Verna Bennett for the kind words. Suter strives to provide the best experience for our customers.

via Facebook
Sherry Newman
Sherry Newman

Gene was very courteous, knowledgeable and work efficiently to get the job done. He answered all my questions effectively. Thanks you, Gene!

Response from business owner

We're so happy to hear this! Thanks for your business!

via Google
Tracey Navrude
Tracey Navrude

They got me in the same day, were very thorough, professional and pleasant.

Response from business owner

We're so happy to hear that you are pleased. Thank you for your business!

via Google
John Forrester
John Forrester

Great service at a time needed. Aaron went above and beyond to get me heat on days that broke record lows. Thanks so much.

Response from business owner

This is awesome to hear! Thanks for your business!

via Google
suzanne jensen
suzanne jensen

Prompt. Professional. Nice person. Thorough. Polite

Response from business owner

We're so happy to hear this kind of feedback. Thanks for your business!

via Google
MARLENE W
MARLENE W

I had my maintenance check with Gene yesterday. I think he does a very good job looking @ my furnace & air conditioner!!

Gordon gordon
Gordon gordon

We have had several different technicians service our HVAC systems. The results are always the same; very polite, proffesional and efficient. When you call the office, the service staff really make me feel my call and business is important…

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Response from business owner

Thanks so much for the kind words! We're so happy to have earned your business, and look forward to continuing to do so for years to come.

via Google
DONNA H
DONNA H

Nice to have Jeff come. He does a great job and just a nice man. Hope he can come every time.

Krista T
Krista T

The sevice was great. I will call your company again. I will tell people your company .And thanks again And Jose was great. And your office people were great and friendly.

Greg Smith
Greg Smith

CW Suter has always done a great job and will always be #1 in my book for taking care of the customer

Response from business owner

Thanks for the rating!

via Google
Linda Thomas
Linda Thomas

Always prompt and there when I need them. all the techs are great, very knowledgeable.

Response from business owner

Thanks Linda for the kind words. It is always great to hear that we are providing the best experience for our customers.

via Facebook
DALE M
DALE M

Jose is the best. So thoughtful, explained everything and looked further to insure it won't be a problem again.

Carin Eckhoff
Carin Eckhoff

Jose always does my preventative maintenance on my A/C and furnace and he’s awesome! Very happy with CW Suter 😊

Response from business owner

Thanks Carin. We think Jose is awesome as well. He is a great Suter Hero!

via Facebook
Keith Shellhammer
Keith Shellhammer

You. guys are great. Thanks for the good service

Response from business owner

🙏Thank you for the kind words!!!

via Google
Rob K
Rob K

All was great. Awesome service.

Jason Brown
Jason Brown

The guys did a good job cleaning the air ducts in my house .

Response from business owner

Glad you liked the service; doesn't it feel great to have deep-cleaned ducts? 😁Thanks for the review!

via Google
Michelle Karlberg
Michelle Karlberg

CW Suter came out to clean our furnace. Wow, they truly exceeded my expectations. The service tech, Jeff, was 100% polite, personal and extremely professional! All the people I dealt with over the phone were helpful and polite, as well! …

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Response from business owner

Thank you for the kind words Michelle. Suter strives to provide the best experience for our customers.

via Facebook
Verna Bennett
Verna Bennett

Ricardo is very thorough and detailed on maintenance calls. I appreciate all you do!

Response from business owner

Thank you for the kind words! 👍

via Google
Richard S
Richard S

Great job nice man that did the work

Linda Cron
Linda Cron

they were efficient, informative, prompt, and pleasant.

Response from business owner

Thank you for the kind words Linda Cron, We at Suter strive to provide the best experience for our customers.

via Facebook
Maddy Gottsche
Maddy Gottsche

I love this place I'm sure the bosses are the nicest

Response from business owner

❤️

via Google
Tony Lamb
Tony Lamb

Our air conditioner was having issues and we called CW Suter. They were awesome from start to finish. From the original call, to the service tech, sales, and installation, every Suter representative went above and beyond. Their service is …

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Response from business owner

This is extremely flattering feedback – thanks so much! We're happy to be of service!

via Google
DAN & JAMIE AHRENDSEN
DAN & JAMIE AHRENDSEN

Everything went fine. Good job.

Dennis Hansen
Dennis Hansen

Jose, is a good man. He is always welcome, at my house.

via Facebook
Michael Tokarczyk
Michael Tokarczyk

Suter came out to check the AC unit on the very day that I received a reminder card from them. Now that is service!!

Response from business owner

Thanks for being our customer!

via Google
RONALD R
RONALD R

All went well. the young technition was proficient knowledgable. Work was completed promptly. I RECOMMEND Suter. THANKS TO YOUNG MAN WHO DID THE WORK

Linda Cron
Linda Cron

Polite, efficient, friendly, informative, and prompt.

Response from business owner

Thanks so much! We appreciate the review!

via Google
James Ruhland
James Ruhland

Very courteous and did a great job checking everything out. Also was here on time.

via Facebook
KEITH &
KEITH &

You Guys are great. Thanks for the good service

Melinda Brienzo
Melinda Brienzo

Jose is the best! He is so polite and very knowledgeable!

Response from business owner

We think he's great, too! Thanks for the review!

via Google
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