Reviews

Very good communication. Professional work and explanation. Resolved the problem in an hours time.

Knowledgeable service from Ben! Very impressive customer service. Took extra care to make sure that everything was working properly before he left. I also felt like he gave good advice on recommending the treatment of my issue.

I received a call the day before from the dispatcher to set up an appointment for heating maintenance. She said the repairman will call me before he comes out So I would be prepared to let him in. The repairman showed up within the time …

The installation went flawlessly, in spite of the rain. The installers were not only nice and enjoyable, they knew the task at hand, and how to best achieve it.

I couldn't be more impressed, and I thank you for all Suter has done. I highly …

Very good service. The lady that answered the phone was nice,, Fast on getting someone to check my Ac. The guy that came out was quick to get it fix. Reasonable price. Do recommend

Michael was very professional and knowledgeable. I was very happy with everything he did.

We called to get an estimate for a new HVAC system. Dylan Moore came out and was very professional. He answered all of our questions. We had issues with other companies we got estimates from. The installation guys came out and they were …

The BEST and most professional HVAC company in the tri-state area. I had so many issues with some of the other companies in town that recently installed a new furnace (hint {O’Crackhead’s Heating and cooling}). It was a relief to have …

Was without ac and I tried calling multiple places and finally decided on Suter. I called, they showed up the same day and Aaron had the problem fixed within less than 30 minutes. Super happy with how everything went !

I got 2 estimates for a new furnace, Cw Suter was the lowest. They did Great, professional work installing it. Very Happy 😊

Service technician was thorough, professional and polite. Answered all my questions. My a/c is cooling beautifully. I appreciated him putting booties on over his shoes too. I would recommend Suter to anyone needing services they provide.

Office kept me informed of schedule change. Technician was very professional.

Had a AC emergency and they had a tech out to fix it in a couple of hours. Very grateful.

Outstanding professional service! Truly nice people ~ a great combination! I highly recommend. Thank you Suter!

The technicians are always pleasant and take the time to do their jobs right. They also explain what they are doing and answer any questions you might have.

Great service! Very professional and got the job done! Fixed our AC for us on one of the hottest days this year so far (100°) and saved the day

They responded quickly and got the work done at the same visit as the diagnostic when our air conditioner stopped working! We will be calling them again for any issues in the future.

Recently had two techs come out to look at our air conditioner. They fixed the problem within minutes, and provided excellent service!

I always had the best service with suter and their products/ services that they offered. The staff in the office and the techs are the best because they treat you with respect and dignity.

So polite and professional.

You can't get any better than #1.

That's Aaron , best tech on the planet who serves the best company Suter Services.

My husband called them on a Thursday because our central air stopped cooling and they were able to fit us in on Friday. The technician was very nice and explained everything and was able to take payment from his phone. We are very pleased.

We were having issue with our AC not working. It was in the mid 90s with high humidity when I had called them thinking it would be at least a couple of days before they could get to us. They were there the following morning and got the …

Did a thorough job and let me be aware of pending problems. Very prompt.

Dylan Moore came over to our house and gave us an estimate for our furnace. He was very attentive and answered any questions we had and was very polite and assuring. The Greene brothers came over to install our furnace they were also very …

Very professional, affordable, and experienced!Ben was so helpful on more than one occasion. He was patient with answering any questions and very friendly. We were without heat but within an hour of his visit we were back on track and haven…

My family was out of town on vacation and our house sitter called to let us know that our thermostat was totally dead and they maybe smelled a small fire. Of course the heat has to go out at -10 degrees when we were 1500 miles away from …

I called the emergency number at 7:15 AM and talked with the person on duty. And an appointment was made and they arrived at 8:30 to see why the furnace was not starting when the thermostat was turned up. They identified the problem and …

I decided to upgrade my old HVAC System. I had several companies bid my project. Sutter did an amazing job from the bid process to the installation. Installation technicians Dave and Ross were professional and took the extra time to ensure …

I decided to upgrade my old HVAC System. I had several companies bid my project. Sutter did an amazing job from the bid process to the installation. Installation technicians Dave and Ross were professional and took the extra time to ensure …

Excellent service. They went over and above to get my furnace working again. Polite and professional.

Great service, even got our furnace running on a Sunday. Highly recommended.

I use C.W.Suter for all my maintence on my furnace. The service techs are very knowledgeable and always respectful.

They are awesome. We plan on not using anyone else. Both Jen and Jarod explained the services. Jarod explained what happened with our furnace. They both took the time to explain services.

. We’ve attempted to use a local company but they weren’t knowledgeable enough to diagnosis and repair a home boiler system, but CW Suter was. Great service! The technician was polite, knowledgeable, and efficient. We’d certainly recommend…

Blake did a great job and I want him back again

Our furnace quit working Christmas night. Luckily all our family activities were complete! We were able to get a new furnace installed Tuesday by noon. Their crew was punctual and professional, explaining everything and answering our …

All good.

Suter technician was very professional and arrived quickly. Explained everything I needed to know. He did an excellent job in all areas.

Great Work and Great People!

The serviceman Kelvin was efficient and very through.

I would recommend them to anyone needing a new heating or cooling system! Everyone was friendly, reliable, and professional!

Suter has great service and great people.

Suter were awesome they sent Ben out earlier than my appointment he explained everything he was looking for on a 22 point check on our furnace he found very few things wrong with our furnace and fixed them I was very happy with them the …

Very informative and honest about my options

Great people and services

They were quick to respond and get me an appointment. The serviceman was professional and even put in botties to cover his feet so he would not track in. He explained things, was quick and efficient. I was well pleased!

Suter came out and fixed my geothermal system when others wanted to replace it for huge money. Dave and Ben came out and spent the time it took to find the small issue that saved me thousands. Very professional and a pleasure to work with…

Very good experience. Mike was an extremely conscientious and qualified technician.

Very thorough and professional in checking our HVAC system for a potential home sale. Highly recommended

I love working with CW Suter. Everyone there is so nice and easy to work with! Keep up the great work guys!!

The service representative was neat and clean. He acted professionally and was on time.

Safety check!

Good people in shipping and recieving.

Ben was the pro who replaced my condenser motor , he was very knowledgeable, professional and polite. He wore booties on his feet to keep the carpets clean and was fast. He also pointed out an issue with my hot water heater not venting …

The tech guys were great getting the job done on a professional matter. The office lady who sets up the appointment is great to work with.

Friendly, professional service.

They arrive when they say they will they even call when they are on their way which means a lot today. Very nice, courteous and their appearance is professional. They will take the time to explain if you have questions and show you how to …

The serviceman was fast and friendly, but more importantly he was knowledgeable. He has been servicing my furnace and ac unit for the past 4 years. I trust him.

Excellent staff, prompt, respectful and very good service!!I would highly recommend there services!!

Lynda Darling

Service personnel are knowledgeable, courteous and helpful with recommendations.

Very professional and helpful explaining the problem.

Great sales person in Vonda, great install technicians. Very pleased with the operation of the unit.

I am not happy with the service person Amy. After I bought…

CW Suter and Corey (technician) were fantastic! They were fully booked for the day I called them, but Corey was able to squeeze me in.

Corey was here very soon after I got the call back from CW. He worked very quickly, did not rush, and …

They let us know up front that it could be the next day before they could provide service and we were okay with that, and they still made it the same day we called, which was awesome! Both the young lady who took the call and the service …

Friendly, professional and quality work. Upfront with pricing...parts in service van. Kept me informed on when to expect the technician.

Aaron has been to our place a few times. Great person. He explains in detail any questions that we have.

If everyone was like Aaron service would be great.

Service tech is awesome. Very knowledgeable and honest.

They have serviced my furnace and air conditioner for many years. An excellent group of employees.

I've had their services for many years..When I had a problem with my furnace this past winter they were prompt to fix it.. Men are very well trained and courteous Will continue to use their services.

Aaron replaced a drain on my AC unit. He told me what he was doing step by step. Very polite and professional.

I’m very happy with the service that they provide d

Great people giving great servicr

From the initial consultation until installation this experience was top notch. You cannot do better than Suter.

Tech was very pleasant, answered all my questions , very polite . Suter has been excellent to me for many years!

Scheduled an appointment for the next day, called me and said they could make it today. Arrived, fixed my problem and no issues since. In full disclosure, they did the original repair which had to be adjusted. This was a warranty call, but …

Jose was on time, explained what he did and how to keep up on the maintenance of the furnace air/conditioning

Profesional, prompt, and curtious

They keep my equipment in good condition. Very prompt if I need them.

Very polite and had answers, for all my questions , finished installation in a very reasonable time

Arrived on time. Straight foreword and honest about issues. Knowledgeable and and quickly got the job done. Happily answered any questions and explained everything serviced and how to operate it. Thanks Aaron! Will definitely call with any …

ABSOLUTELY GREAT SERVICE AND VERY PROFESSIONAL EMPLOYEES

Always considerate and very professional. They are knowledgeable about the units and always explain what they find and what is needed to fix if necessary. We have been with them for years and are very happy with the service.

We appreciated the prompt response to our call for assistance.

My furnace went down suddenly. Called Suter to repair a 41 year old unit. On thier recomendation, I opted to replace it. They brought me space heaters to get through the night and before 8 the next morning were here to install the new …

Jose always does a great job with our preventative maintenance.

Day of the blizzard. Businesses closed. Only open for emergencies and my furnace motor went out about 4:00 in the afternoon. Sent Jose out within the hour Found the problem right away. Had to contact supply person (also closed) to find a …

I had them replace the heat pump in my home and it’s amazing. I had them come back a few months later and replace my air handler with new emergency electric heat strips as well, they put a bigger 2” filter in so I didn’t have to replace it …

The technician, José, was thorough, professional and answered my questions. I've used Suter Services for years and highly recommend them for heating and cooling services.

Everyone we dealt with was amazing! We are very satisfied with their service.Highly recommend to anyone!

Repairman was friendly. On time. Explained everything he did.

Jose’ is professional and thorough. I always feel like your guys take good care of my heating and cooling just like they would do their own home

Friendly, on time, we haven't had any problems with furnace or air. We have 2 large dogs and we need phone call before they arrive. We get it, summer the dogs have to go out, for the service call, and the technology understand we have to …

Excellent, friendly service. Highly recommend

The technician was very polite and professional. He explained things well and I am very happy with my service. The only thing was he told me he would leave a new spare filter, but he forgot to leave it. Overall I am very pleased with this …

They do a Great Job and are all about detail.

Very professional and fast, would recommend and use again.

Very prompt. Kept me updated on findings, polite.

Everything from service to sales-unbelievably knowledgeable and thorough.

Found a small problem and fixed it at $150, before the summer came and I would have had to come up with $1000! Thankful for our spring system check up.